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 Gifts & Flowers
    Philippines Express Delivery
    
Customer Care Help
  Suggestions & Solutions
  Happy Valentines!
Due to the high volume of enquiries please note that we will have our online chat representative only attend email. Please email us and we will try to reply as soon as possible. If this is in regards to delivery status enquiries, you may request it in the form below which will be forwarded directly to our delivery department. These enquiries will be sorted by the time we receive it. So if you send multiple enquires, it may delay your request. Please also be advised that our couriers cannot guarantee specific delivery times and we need to wait until they come back with notes and delivery confirmations before we can confirm the delivery for our customers. Most couriers will confirm very late in the evening or the next day. With heavy volume we may not be able to respond as fast as we would like but we will most certainly work hard and do our best!


  Need further help ordering or suggestions for your order?
 

Welcome to customer care! For all occasion, it's always best to send gifts earlier than later. If you can send flowers one day earlier this may not only make the recipient of the flowers feel you are well planned and thoughtful, it will also leave less room for error in case there are any problems such as the person not being reachable, problems with the address or any other unforeseen problems on the day of the occasion.

What is even more important that the gift itself is the thought. This is easier said than done. But what you write in the greeting message is just as important as the gift itself. Writing something touching isn't always that easy but we suggest just writing how you really feel and being as sincere as much as you can. You are always welcome to ask us for suggestions at anytime.

Lastly, making someone who is important to you happy is the goal. Their happiness in return is your happiness. And if you think about it, your happiness is their happiness. Thus, all being said, sincerity is the key when sending a gift to someone.

Please feel free to communicate with us if you have any questions, concerns, issues, problems, feedback and any other matters. We are always looking forward to assist you and we strive to improve our services. We welcome all comments as well. Thank you.

Yours truly,
Philippinesflowers.com


Business hours: Monday - Saturday 9am - 6pm. Please order 24 hours in advance for Sunday deliveries.
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